How Automation Solved Staffing Challenges and Increased Efficiency at One Arkansas Pharmacy

March 11, 2025

For many pharmacies, the daily grind of filling prescriptions involves a delicate balance between accuracy, speed, and managing staff resources. In Arkansas, one pharmacy faced these challenges head-on, particularly with staffing shortages and the sheer volume of manual labor required. The solution? Implementing DOSIS automation.

The Pre-Automation Struggle: Staffing and Manual Labor

Dennis Brown’s experience vividly illustrates the pre-automation reality. Staffing issues were a constant concern, leading to increased pressure on existing team members. The manual packaging process was time-consuming and labor-intensive, leaving little room for other critical tasks. This bottleneck affected not only the pharmacy’s efficiency but also the staff’s ability to provide patient-centric care. The pharmacy struggled to keep up with demand, and the strain on staff was palpable.

“Before DOSIS, it felt like we were constantly putting out fires. We were always short-staffed, and the manual packaging was just overwhelming,” said Dennis Brown.

DOSIS: A Game-Changer for Automation

The introduction of DOSIS automation proved to be a turning point.

 “When we decided to go with DOSIS, it was like a weight lifted off our shoulders. We knew this was the solution we needed,” Brown explained.

 By automating the packaging process, the pharmacy significantly reduced its reliance on manual labor. This freed up valuable staff time, allowing technicians to shift their focus from repetitive tasks to more patient-focused activities. The automation addressed the staffing challenges by increasing output without needing to add more staff. The system streamlined the workflow, promising a new era of efficiency.

Immediate and Profound Impact: Increased Efficiency

The impact was immediate and profound. The pharmacy saw a dramatic increase in efficiency. The time spent on packaging decreased substantially, and the overall workflow became smoother and more streamlined. 

“The difference was night and day. We were able to get so much more done in less time, and the staff was visibly happier,” stated Brown.

This newfound efficiency not only helped manage the workload but also improved staff morale. Technicians were no longer bogged down by manual tasks and could engage more meaningfully with patients. The change was visible in the daily operations and the atmosphere of the pharmacy.

Beyond Speed: Accuracy and Reliability

The transformation wasn’t just about speed; it was about accuracy and reliability. DOSIS automation minimized the risk of human error in the packaging process, ensuring that patients received the correct medications in the right dosages. This increased accuracy built confidence among both staff and patients. The peace of mind that came with automation was invaluable.

Prioritizing Patient Care: The Ultimate Goal

In essence, the implementation of DOSIS automation in this Arkansas pharmacy went beyond simply automating a process. It addressed critical staffing issues, improved efficiency, and ultimately allowed the pharmacy to prioritize patient care. The transition from a manual, labor-intensive workflow to an automated system marked a significant turning point, demonstrating the power of technology to transform pharmacy operations and enhance patient outcomes.

“At the end of the day, it’s about our patients. DOSIS allowed us to focus more on them and provide better care, and that’s what really matters,” Brown concluded.